WHAT IS AN ESCAPE ROOM?
An immersive adventure game set in unique themes
Work to discover clues, solve puzzles and complete tasks
Race against the clock to escape within the time limit.
WHAT IS THE AGE LIMIT?
All of our games are 14+. Under 16’s must be accompanied by at least one paying adult.
DO I NEED TO WEAR ANYTHING SPECIFIC?
There is no dress code and our games don’t involve any physical activity.
WHAT TIME SHOULD I ARRIVE?
Please arrive 5 minutes prior to your start time so we can get you fully briefed and ready for the experience.
WHAT IF I'M LATE?
If you are going to be later than your start time, please notify us as soon as possible. All teams must be fully briefed before entering the experiences. If you arrive more than 5 minutes later than your booking time, tickets may be cancelled and you will not be refunded.
CAN I CHANGE MY BOOKING?
You can change your booking by contacting us at least 48 hours before your booking. Changes within 48 hours cannot be guaranteed.
IS THERE SOMEWHERE TO STORE MY BELONGINGS?
Yes, we have a secure place for you to store your belongings during the experience.
HOW MANY PEOPLE CAN PLAY?
The Lift Shaft is a small one room escape game and is designed for 1-4 players. Lock & Rock is for 2 - 8 players.
CAN I JUST TURN UP?
Unfortunately, we can’t accommodate walk-ins. However, please call us if you are in the area and we will try our best to fit you in for a last-minute booking.
DO YOU HAVE WHEELCHAIR ACCESS?
Unfortunately, we do not have wheelchair access and our rooms are not suitable for wheelchair users.
I HAVE A MEDICAL CONDITION, CAN I STILL PLAY?
If you have a medical condition, it is your responsibility to assess whether it is safe for you to take part in the experience. Loud noises, flashing lights, physical activity and sudden jump scares are part of our games.
CANCELLATIONS?
We cannot offer refunds on bookings. If you do not arrive within 10 minutes of your start time, your booking will be cancelled and you will not receive a refund. You can change your booking by contacting us at least 48 hours prior.
